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High Latency

janetteedmonds
Newbie
Posts: 1
Registered: ‎04-03-2014

High Latency

The past few weeks I have been suffering with lag on my Xbox One. I ran a speed test on the Xbox to try and find the problem, low and behold, I have a latency of 170+ each time.
I never had this problem on the Xbox 360, and have only noticed it in the past several weeks, and it's really starting to get frustrating. My NAT is open most of the time.
I have a thomson 585 router.
If someone from PN can reply ASAP, would be much appreciated.
1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: High Latency

Hi janetteedmonds,
Do you get this issue over Wireless or Ethernet?
Chris Pettitt
Cloud Environments Engineer