High Latency
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- Re: High Latency
High Latency
12-07-2013 5:46 PM
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My download speed has not been effected and is fine, its just the latency I'm having issues with. I've had my lines tested and an engineer come out recently in the past few months when I was having download speed issues before so I don't think the problem is at my end. Any response would be appreciated.
Re: High Latency
12-07-2013 8:30 PM
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Re: High Latency
12-07-2013 8:44 PM
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Re: High Latency
12-07-2013 8:48 PM
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Also how does this https://portal.plus.net/my.html?action=data_transfer_speed compare with your IP profile from the BT speed test - further diagnostics
Re: High Latency
12-07-2013 9:09 PM
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jim:quote
Re: High Latency
12-07-2013 9:15 PM
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The upload uncap can also assist as saturated upload can muck up the download latency as well
Re: High Latency
13-07-2013 10:16 AM
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And of course, for each bit of downloading there are the requests up which also go into your uplink. Anything running in the background syncing content up to the cloud (dropbox, online backup, sending big emails, etc) will be a total killer on such a small uplink as yours.
Anyway, it is one possible cause. Other possible causes are things like too many connections on a poorly spec'd router (eg torrents) which can swamp some routers, and also contention at your exchange can be an issue - which is often seen as peak-time large steps in a latency monitoring graph. But because the issue seems to go away for you when you stop doing other stuff it sounds more like something at your end.
You can use a tool such as ThinkBroadband's Broadband Quality Ping Monitor to help you continuously monitor your connection (instead of having to run individual speed tests). Have a look here:
http://www.thinkbroadband.com/ping
Re: High Latency
13-07-2013 10:27 AM
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Re: High Latency
13-07-2013 11:16 AM
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Re: High Latency
13-07-2013 12:10 PM
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Re: High Latency
14-07-2013 3:33 PM
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http://community.plus.net/forum/index.php/topic,116556.0.html
Re: High Latency
14-07-2013 5:57 PM
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If someone from Plusnet sees this I'd still like my upload to be uncapped.
Re: High Latency
14-07-2013 10:09 PM
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Re: High Latency
15-07-2013 2:22 PM
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I've placed a modify order to uncap your upload.
Out of interest for us and others, what caused the latency issue?
Re: High Latency
15-07-2013 10:10 PM
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Once again thanks for the responses.
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