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Hi ping rate

Philb79
Newbie
Posts: 1
Registered: 07-03-2018

Hi ping rate

Hi could someone look into my connection please. It has been absolutely fine since I joined 2 months ago but for the past 2 days the ping has been really high, sometimes up to 1900 ms. I have tried rebooting the router but has made no difference. Router is plugged straight into a prefiltered master socket with no phone extensions.

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 5,453
Thanks: 505
Fixes: 190
Registered: 01-01-2012

Re: Hi ping rate

Sorry to hear you're having issues with your ping rate.

Can you provide a traceroute with nothing running in the background to the server you're having issues with?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team