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Hi everyone, I cannot connect to the Internet from a Windows Vista-based computer. Please help

kokodream1
Dabbler
Posts: 23
Registered: 08-02-2015

Hi everyone, I cannot connect to the Internet from a Windows Vista-based computer. Please help

 
10 REPLIES
198kHz
Aspiring Champion
Posts: 3,445
Thanks: 404
Fixes: 11
Registered: 30-07-2008

Re: Hi everyone, I cannot connect to the Internet from a Windows Vista-based computer. Please help

I'm sorry to hear that.

 

Can you be a little more specific?

Remember you are unique - just like everyone else
Community Gaffer
Community Gaffer
Posts: 17,663
Thanks: 656
Fixes: 162
Registered: 05-04-2007

Re: Hi everyone, I cannot connect to the Internet from a Windows Vista-based computer. Please help

Do you have other computers/devices that can connect?

What happens when you try to connect this computer?

How are you connecting, wired or wireless?

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
kokodream1
Dabbler
Posts: 23
Registered: 08-02-2015

Re: Hi everyone, I cannot connect to the Internet from a Windows Vista-based computer. Please help

There is a message: server DNS address not be found
Network and sharing center : between Unidentified network and Internet has red cross.
Also message : This computer will no longer receive Google Chrome updates because is Windows Vista are no longer supported.

kokodream1
Dabbler
Posts: 23
Registered: 08-02-2015

Re: Hi everyone, I cannot connect to the Internet from a Windows Vista-based computer. Please help

All other devices are O.K.
Thanks

kokodream1
Dabbler
Posts: 23
Registered: 08-02-2015

Re: Hi everyone, I cannot connect to the Internet from a Windows Vista-based computer. Please help

This is my lovely old computer / IBM ThinkPad T60/ which is used from my little boy.

kokodream1
Dabbler
Posts: 23
Registered: 08-02-2015

Re: Hi everyone, I cannot connect to the Internet from a Windows Vista-based computer. Please help

I found, I have to set my proxy settings manually, may I ask you to tell me proxy server settings for Plusnet.
Thanks

Moderator
Moderator
Posts: 18,576
Thanks: 1,852
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Registered: 11-01-2008

Re: Hi everyone, I cannot connect to the Internet from a Windows Vista-based computer. Please help

PN doesn't have any proxy settings.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Gel
Seasoned Pro
Posts: 1,559
Thanks: 160
Fixes: 13
Registered: 02-08-2007

Re: Hi everyone, I cannot connect to the Internet from a Windows Vista-based computer. Please help

kokodream1
Dabbler
Posts: 23
Registered: 08-02-2015

Re: Hi everyone, I cannot connect to the Internet from a Windows Vista-based computer. Please help

I tried  the same yesterday but no results.
Thanks

Community Veteran
Posts: 1,489
Thanks: 238
Fixes: 31
Registered: 13-08-2015

Re: Hi everyone, I cannot connect to the Internet from a Windows Vista-based computer. Please help

Sounds like your firewall could be blocking the connection. You should be able to switch it on in your network connections.