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cydni2010
Newbie
Posts: 1
Registered: 28-03-2018

Help

Why oh why does my broadband keep dropping signal?Huh

I have done all the usual checks ie; cables etc but it is dropping every 5 to 10 mins its so frustrating!

Can anybody help please

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,482
Thanks: 246
Fixes: 68
Registered: 27-04-2007

Re: Help

Hi there, 

 

I've tested your line and it looks like there may be a fault causing this to happen. 

 

I'd try following the checks here next: https://goo.gl/tu2WWu if you rule those out and it's still a problem then please report a fault over at http://faults.plus.net

 

Keep us posted. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team