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Help - my broadband speed
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Help - my broadband speed
23-02-2013 1:07 PM
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Hi
Please can someone help. I'm on the Extra package and I've spent the last 90 mins trying to find an answer to my problem. My broadband is too slow, my latest linespeed test says I should only expect 6mbps speed and we only get 3.1mbps. Both are inadequate for what I want to do. I'm happy to pay for a faster speed but not sure whether I'm limited by my package or by something else. Is it worth upgrading?
Martin
Please can someone help. I'm on the Extra package and I've spent the last 90 mins trying to find an answer to my problem. My broadband is too slow, my latest linespeed test says I should only expect 6mbps speed and we only get 3.1mbps. Both are inadequate for what I want to do. I'm happy to pay for a faster speed but not sure whether I'm limited by my package or by something else. Is it worth upgrading?
Martin
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Re: Help - my broadband speed
23-02-2013 1:40 PM
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Please post the information requested here http://community.plus.net/forum/index.php/topic,96155.0.html
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Re: Help - my broadband speed
25-02-2013 1:40 PM
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Hi there,
I've palced a SNR reset on your line and this will hopefully help to get your speeds towards 6Mb/s, this usually takes around four hours to implement.
You're in a fibre enabled area, so if you're looking for speeds to match your needs it would probably be worth looking at that. You can check yoru line estimate <a href="http://www.dslchecker.bt.com/adsl/adslchecker.welcome>here</a>.
Let me know how you get on or if you have any other questions.
I've palced a SNR reset on your line and this will hopefully help to get your speeds towards 6Mb/s, this usually takes around four hours to implement.
You're in a fibre enabled area, so if you're looking for speeds to match your needs it would probably be worth looking at that. You can check yoru line estimate <a href="http://www.dslchecker.bt.com/adsl/adslchecker.welcome>here</a>.
Let me know how you get on or if you have any other questions.
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