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Help cancelling my sons broadband account

jezsuttonuk
Dabbler
Posts: 11
Registered: ‎29-08-2017

Help cancelling my sons broadband account

HELP, My son had a broadband account for his student digs which is now out of contract but he can't get through to you. he has asked me to sort and I have access to his account details but I cant cancel online and you are not open today ( Sunday) and I am off to Athens for work tomorrow..

Please tell me how I can cancel this account. it is paid up to date and we don't want to pay any more.

HELP please.

Jez

2 REPLIES 2
Mustrum
Community Veteran
Posts: 3,635
Thanks: 1,074
Fixes: 77
Registered: ‎13-08-2015

Re: Help cancelling my sons broadband account

Just give them a call, they are open 8 - 8 7 days a week.

tel:+44-800-432-0200

Mav
Moderator
Moderator
Posts: 22,605
Thanks: 4,810
Fixes: 517
Registered: ‎06-04-2007

Re: Help cancelling my sons broadband account

Moderator's note by Mike (Mav): Thread locked in favour of https://community.plus.net/t5/My-Account-Billing/Need-to-cancel-a-contract-for-my-son-who-now-is-out... as cross-posting is not allowed as per Forum rules.

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