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Help! Unreliable connection for the past month

Platty
Grafter
Posts: 26
Registered: ‎11-03-2015

Re: Help! Unreliable connection for the past month

Thanks Tony. Could you look at why I'm currently getting a low d/l speed of 6mb despite profiles seemingly being aligned ?
Townman
Superuser
Superuser
Posts: 23,050
Thanks: 9,642
Fixes: 160
Registered: ‎22-08-2007

Re: Help! Unreliable connection for the past month

Plate,
What is the noise on the line like?  Please keep the stats running.
I would still expect line issues; though you got a fix, I would suspect that if there was one bad joint, there could be others.  Line stats look good, will look in more detail tomorrow.
Kevin

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Platty
Grafter
Posts: 26
Registered: ‎11-03-2015

Re: Help! Unreliable connection for the past month

Kevin.
Decided to restart the connection (PPP) and on re-connect I am hitting speeds of over 18mb. Other stats all still remain good. Steady 5.8 sync. No noise on the line.
Will keep router stats application running to keep a close eye on this. It's been perfectly fine since the engineer visit so perhaps yesterday was a minor unrelated blip....