Help! Our broadband keeps dropping out when it rains
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Help! Our broadband keeps dropping out when it rains
27-07-2020 2:03 PM
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Hi
Our broadband keeps dropping out when it rains. I can see from other posts that Plusnet can identify where the problem may lie and perhaps send an engineer. Please can someone look into it? It's becoming a real issue with working from home and the lovely British summer weather!
Thanks
Jo
Re: Help! Our broadband keeps dropping out when it rains
27-07-2020 5:18 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Help! Our broadband keeps dropping out when it rains
28-07-2020 12:35 PM - edited 28-07-2020 12:36 PM
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No as couldn't see this option anywhere, will try now - it claims I don't have an account so no!
Re: Help! Our broadband keeps dropping out when it rains
30-07-2020 11:16 AM
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Your PN account has the same credentials as you broadband login (so don't change them as your BB will drop out until you put in the new password !
The forum (here) is totally different, the user name and password are your choices.
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