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Having a lot of disconnections

mechbrduk
Dabbler
Posts: 10
Registered: 08-08-2013

Having a lot of disconnections

Not really sure what's going on, but in the last 24hrs I seem to be having a lot of disconnections.
I had my netgear router plugged in, but changed over too the Technicolor TG582n plusnet router
to see if it was a problem router wise, but the same thing is happening still. I wondered if anyone
could look into this for me please.
dsl connection stats if needed.
DSL Connection
Link Information

Uptime: 0 days, 0:16:22
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1.123 / 7.323
Data Transferred (Sent/Received) [MB/MB]: 15,60 / 105,66
Output Power (Up/Down) [dBm]: 12,6 / 0,0
Line Attenuation (Up/Down) [dB]: 22,0 / 40,0
SN Margin (Up/Down) [dB]: 5,9 / 9,0
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 44 / 0
Loss of Signal (Local/Remote): 5 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 294 / 49
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 0 / 27
HEC Errors (Up/Down): 0 / 50
2 REPLIES
GingerCat
Newbie
Posts: 5
Registered: 02-04-2014

Re: Having a lot of disconnections

I am getting the same issue, I have had the reboot the router 10 times in around 60 mins. I am on a fibre optic connection. The problem seems to be worse while gaming. (The Elder Scrolls Online)
GingerCat
Newbie
Posts: 5
Registered: 02-04-2014

Re: Having a lot of disconnections

This is still going on, answers please. Also, you report a fault call back is not calling back.
Funny how this starts happening with 15 days before contract renewal.