Having a VPN nightmare
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Having a VPN nightmare
Having a VPN nightmare
31-08-2012 9:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Many thanks
Ian
Re: Having a VPN nightmare
31-08-2012 9:35 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Is this a VPN problem or a "the laptop won't see the router on wireless" problem
Which router is it
Have you tried connecting by wire
Which operating system is it using
If the problem is that it won't see the router does it see any other wireless networks
Re: Having a VPN nightmare
31-08-2012 9:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
1. Almost certain it's a VPN problem. The laptop sees all the same local connections that the rest of our machines do.
2. The router is marked Plusnet Technicolor TG582n
3. Tried both with wireless and with wire. Get to the same point with each.
4. OS is Windows XP pro.
5. To clarify the connection problem the laptop sees the connections and starts the connection process, gets a signal but when the PVN pass codes are entered it only then fails to connect. It's like only at that point that the darned thing refuses to play ball.
Hope that helps
Ian
Re: Having a VPN nightmare
31-08-2012 9:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have a look here:
http://community.plus.net/forum/index.php/topic,102798.0.html
Re: Having a VPN nightmare
31-08-2012 10:00 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
We've seen some issues with VPN's and theTG582n. Have a look at this thread http://community.plus.net/forum/index.php/topic,102798.0.html
There are 2 main types of VPN , PPTP and IPSec. and your wifes IT people ought to be able to tell you which they are using.
The bottom line is that if the VPN is using the PPTP protocol it SHOULD work out of the box ( as long as your PlsuNet firewall is set to LOW ) and I've confirmed that myself now I have a TG582n. Note that you need to disconnect/reconnect the Broadband connect for any firewall change to take effect.
I've not got access to an IPSEC VPN so I can't test it myself, so I would suggest trying the
commands refferred to in the thread.
Quote connection unbind application IKE
saveall
Hope that helps.
Seems zzZzz beat me to it.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Having a VPN nightmare
31-08-2012 10:30 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ian
Re: Having a VPN nightmare
31-08-2012 6:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ian
Re: Having a VPN nightmare
31-08-2012 6:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page