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Has my usage allowance changed?

Jessica
Grafter
Posts: 254
Registered: 11-02-2008

Has my usage allowance changed?

Has my usage allowance changed?
Have I been moved to a different package because I'm having connection problems?
Just got an email saying I was approaching my limit for the month.  I thought I was on ‘Option 3’ which gives me an allowance of 30GB per month.  I’m nowhere near that.  Is the email an error?  I don't understand.  Can someone explain?
3 REPLIES
Superuser
Superuser
Posts: 9,450
Thanks: 784
Fixes: 52
Registered: 06-04-2007

Re: Has my usage allowance changed?

Have you reached 24GB during peak (paid for) time, I think you get an advisory email when you get to 80% of your monthly allowance (or is it 90%)?
David
198kHz
All Star
Posts: 3,313
Thanks: 315
Fixes: 9
Registered: 30-07-2008

Re: Has my usage allowance changed?

Right first time - 80%  Wink
Remeber you are unique - just like everyone else
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Re: Has my usage allowance changed?

Hi there,
Your usage allowance hasn't changed, the email sent was a warning email as you've just hit 80% of your usage allowance.