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Has my upstream been recapped

Posts: 19
Registered: ‎18-05-2013

Has my upstream been recapped

Has my upstream been recapped?  All the speed  tests seem to come up with a similar speed of 0.55 Mbps It was uncapped around a few years ago when I first joined Plusnet and just recently I have been having trouble uploading to my photo agent.
This is the BT test

1. Best Effort Test: -provides background information.
Download  Speed
6.6 Mbps

  7.15 Mbps
Max Achievable Speed
Download speed achieved during the test was - 6.6 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 6.99 Mbps
2. Upstream Test: -provides background information.
Upload Speed  0.55 Mbps

0.83 Mbps Max Achievable Speed
Upload speed achieved during the test was - 0.55Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
I was originally getting nearer to the IP profile.
Rising Star
Posts: 811
Thanks: 10
Registered: ‎07-02-2012

Re: Has my upstream been recapped

No, the upstream hasn't got the original cap, as that would put you on 440kbps or lower actual speed. There must be some other explanation, but I can't suggest what I'm afraid.