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Hardware delivery

grzesiek
Newbie
Posts: 8
Registered: 15-11-2013

Hardware delivery

I have such an order status:
Your broadband order should complete on 22nd Nov 2013 - After 12pm. Please note that this date can sometimes change. We'll let you know if this happens.
when can I expect shipment router? In a week? Is there a chance to get it faster?
4 REPLIES
Superuser
Superuser
Posts: 9,368
Thanks: 692
Fixes: 51
Registered: 06-04-2007

Re: Hardware delivery

The router is normally delivered a couple of days before the scheduled order completion. The system automatically places the order.
The Digital Care Team staff who respond in the forums work Monday to Friday 9am to 5:30pm so it might be Monday before you get a staff response here. You could give the CSC a call but that would probably mean a long wait at the moment. I suggest waiting until Monday.
David
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Hardware delivery

Hi ggg0207,
I've checked and your router will be with you in the next few days.
grzesiek
Newbie
Posts: 8
Registered: 15-11-2013

Re: Hardware delivery

Thank you
Thomson 4-port Wireless Router Bundle=Technicolor 582n ?
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Hardware delivery

That's the one Smiley