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HELP WIFI issues

Posts: 1
Registered: ‎01-06-2019

HELP WIFI issues

Hi weve just moved into a 3 storey town house, can anybody help with the wifi it doesnt work in the room its in or when it does is really slow? Any help will be appreciated

Plusnet Help Team
Plusnet Help Team
Posts: 2,032
Thanks: 357
Fixes: 117
Registered: ‎26-03-2018

Re: HELP WIFI issues

Hi @vickiedonaldson,


I'm sorry that you're experiencing problems with your connection at your new property and for any inconvenience that this is causing you.

I can see that you have called in since making this post and that an engineer visit has been booked so that this can be investigated further. Our faults team will contact you once we receive an update from our suppliers after the visit but please feel free to get back in touch on here if there's anything else that you'd like to discuss in the meantime.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team