Goodbye PlusNet, I cannot handle anymore of it.
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Goodbye PlusNet, I cannot handle anymore of it.
17-01-2014 1:23 AM
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P.S. Please ignore my old topic which has popped up on the first page because inaccidently replied on that. Thanks.
Re: Goodbye PlusNet, I cannot handle anymore of it.
17-01-2014 9:02 AM
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Are you consistently getting the same sync speed? Are you getting disconnections? Are there high error counts shown in your router stats?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Goodbye PlusNet, I cannot handle anymore of it.
17-01-2014 9:06 AM
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Sorry to hear that it's been bad, but I can't see any faults reported on your account at all? If you raise it to us at http://faults.plus.net we'll be happy to get it sorted out for you. The tests on there will confirm if it's a router issue or if it's something else.
Re: Goodbye PlusNet, I cannot handle anymore of it.
17-01-2014 9:19 AM
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We need to see the router stats. The OP also needs to say about whether he is connected to the Master Socket or an extension in the flat.
Re: Goodbye PlusNet, I cannot handle anymore of it.
17-01-2014 9:25 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Goodbye PlusNet, I cannot handle anymore of it.
17-01-2014 4:19 PM
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Uptime: 7 days, 10:05:24
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 1,204 / 6,216
Bandwidth (Up/Down) [kbps/kbps]: 1,195 / 6,008
Data Transferred (Sent/Received) [GB/GB]: 3.16 / 45.64
Output Power (Up/Down) [dBm]: 12.5 / 20.0
Line Attenuation (Up/Down) [dB]: 21.0 / 36.0
SN Margin (Up/Down) [dB]: 6.0 / 9.5
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 32 / 0
FEC Errors (Up/Down): 44,704 / 0
CRC Errors (Up/Down): 9,983 / 35,977
HEC Errors (Up/Down): 1,526 / 75,935
Re: Goodbye PlusNet, I cannot handle anymore of it.
17-01-2014 4:24 PM
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Is there any chance you can locate where the BT cable comes into your flat and the first socket?
Re: Goodbye PlusNet, I cannot handle anymore of it.
17-01-2014 5:23 PM
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Re: Goodbye PlusNet, I cannot handle anymore of it.
17-01-2014 6:29 PM
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Is your router presently connected to that socket ?
Otherwise, can I suggest you connect the router to it and see if it makes any difference, before considering other options such as opening up the sockets to investigate the wiring.
Re: Goodbye PlusNet, I cannot handle anymore of it.
17-01-2014 7:02 PM
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Re: Goodbye PlusNet, I cannot handle anymore of it.
17-01-2014 9:09 PM
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Re: Goodbye PlusNet, I cannot handle anymore of it.
18-01-2014 12:29 AM
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Re: Goodbye PlusNet, I cannot handle anymore of it.
18-01-2014 11:53 PM
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Re: Goodbye PlusNet, I cannot handle anymore of it.
19-01-2014 8:39 AM
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The only exception to this is if you move to Virgin Media and use their "Fibre" system (which is actually a coax cable) which bypasses any telephone wiring you have to your house.
Re: Goodbye PlusNet, I cannot handle anymore of it.
19-01-2014 12:06 PM
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