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Going from PAYG to Extra - what changes?

smeatons
Newbie
Posts: 5
Registered: 27-11-2010

Going from PAYG to Extra - what changes?

I think the time has come to change from my current PAYG package to something like the Plusnet Extra package...
...but I'm finding it very difficult to compare these products in order to understand the differences.
The only things I am sure about are the differences in included usage allowance and monthly cost.
Also, I currently have a fixed IP address and would ideally like to keep this - is that possible? Does Extra come with this as standard?
Many thanks if you can point me in the right direction.
David
9 REPLIES
Bruce47
Grafter
Posts: 120
Thanks: 5
Registered: 23-09-2010

Re: Going from PAYG to Extra - what changes?

You can compare the two products at this page: http://usergroup.plus.net/prodcomp1.php
Not sure about the fixed IP address
Community Veteran
Posts: 38,425
Thanks: 1,008
Fixes: 58
Registered: 15-06-2007

Re: Going from PAYG to Extra - what changes?

you keep all your existing extras providing you are using them including the fixed IP address
smeatons
Newbie
Posts: 5
Registered: 27-11-2010

Re: Going from PAYG to Extra - what changes?

Thanks guys. Well I've put the request in to change products. Hopefully I won't regret it!
cheers,
David
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Going from PAYG to Extra - what changes?

I hope you requested to keep your goodies on the ticket
smeatons
Newbie
Posts: 5
Registered: 27-11-2010

Re: Going from PAYG to Extra - what changes?

There isn't any option to write a comment when requesting the change :-(
David
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Going from PAYG to Extra - what changes?

well phone up then, a rep might pick it up, but people have been known to loose the fixed IP
Community Veteran
Posts: 38,425
Thanks: 1,008
Fixes: 58
Registered: 15-06-2007

Re: Going from PAYG to Extra - what changes?

I think you will find that there is now a ticket on your account related to the change https://portal.plus.net/wizard/?p=search and if I am correct you can add the request to it
smeatons
Newbie
Posts: 5
Registered: 27-11-2010

Re: Going from PAYG to Extra - what changes?

Hi Jim.
It seems to already be in a closed status and as such nothing can be added to it.
I'll ring them up sometime next week to mention it... I have a constant reminder at work since their building is just over the road!
cheers,
David
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Going from PAYG to Extra - what changes?

dont leave it til sometime, or you will loose your static IP