Hi,
I'm sorry for the issues you're experiencing with really low FTTC Speeds. I've taken a look at your connection and can see that there has recently been a burst of drops as seen here:
<img src="http://community.plus.net/visualradius/generated/image13953228468226.png"/>
At this time, your connection rate may have dropped which is the reason for the low speeds. Having checked over your line, I can see that it's now recovered. I've made some changes to your Speed Profile on our side, if you could restart your router, you should start to see your normal speeds resume.
