Getting tired of these speeds now - could somebody please look into this?

[#1]

http://www.speedtest.net/result/648507003.png
Thats my latest test at 16.55
These are my router stats
Link Information

Uptime: 7 days, 17:45:33
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 4,544
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 1.00
Output Power (Up/Down) [dBm]: 12.0 / 19.5
Line Attenuation (Up/Down) [dB]: 22.5 / 42.0
SN Margin (Up/Down) [dB]: 20.0 / 13.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 143 / 353,244
CRC Errors (Up/Down): 143 / 3,194
HEC Errors (Up/Down): 84 / 2,779
This has been going on for weeks now - I`m on a plusnet pro product that is supposed to give me good speeds at all times.
What is going on????

[#2]

Sorry if this is something you have already done, but have you run any tests on http://www.speedtester.bt.com/?
... and followed all the recommendations regarding using the master socket etc.
Theo

[#3]

Thanks for replying Theo - I have done a BT Speedtest  recently but I`ll do another one and post results.  As for the master socket I only have one socket in my house so the router is directly into that.

[#4]

I`ve just done a BT speedtest and come back with this result:
Results Image not loaded
Test1 comprises of Best Effort Test: -provides background information.
Download  Speed
498 Kbps

0 Kbps 7150 Kbps
Max Achievable Speed
Download speedachieved during the test was - 498 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :4544 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 4000 Kbps

This test was not conclusive and further testing is required.This might be useful for your ISP to investigate the fault.
If you wish to carry out further tests,please click on 'Continue' button.If not, please close the window using 'Exit' button and contact your ISP for further assistance with these results.

[#5]

What product are you on?
Im getting awful speeds in the evening, and about half line speed at off peak.  Its been a sudden change that happened about 3 or 4 days ago, no definite answer as to what it is though.

[#6]

Hi - I`m on Broadband Pro - which I picked because its not supposed to suffer from slowdowns!!  This is a joke at the moment though.

[#7]

can you do a tracert to bbc.co.uk ?
Im supposed to have no slowdowns either on PAYG but about three days ago I started getting about 500kbps peak and 3mb off peak - usual speed is/was 6-6.5mb.

[#8]

@footys  its a bit of the wrong time of night to be asking these questions, Anotherone is someimes on - he is the expert,.  do you know what type of socket you have, does it have a removable lower half?  what have you got plugged into that socket,  A filter?  Phone? Sky you name it  I would think you should be getting about 3500 download speed

[#9]

Hi - I have a socket with phone on one side and adsl on the other so no need for a filter.  There is nothing else connected at all apart from the broadband and one phone and no other sockets in the flat.

[#10]

Latest Speedtest -  http://www.speedtest.net/result/649619488.png
This is getting beyond a joke now - there seem to be a load of people on here with exactly the same speed problems - surely we havent all suddenly developed a fault?!

[#11]

http://www.speedtest.net/result/649627260.png
getting slower

[#12]

Have you actually raised a fault?
With throughput speeds that low on the BT speedtester, you're definitely below the FTR.  If your PN Profile appears correct, then there is either a fault, or your exchange backhaul is congested.
B.

[#13]

I'm on broadband your way pro and am getting evening speeds of 0.1-0.2mbps and off peak speeds of 2mbps
I used to get 4.5 to 5mbps up until 3 days ago, my support ticket hasn't even been answered
Seriously PlusNet what is going on?
I've had seamless service for the whole 12 months I've been with you but can't go more than another day or so at this speeds.
I can't even do the BT Speedtester as it times out during it

[#14]

@Footys, please complete the fault checker (I see you've started it).
@clarkec321, does changing gateways make any difference?

[#15]

Quote from: Mand

@Footys, please complete the fault checker (I see you've started it). @clarkec321, does changing gateways make any difference?

Sorry, where do I do that
*edit*
Sorry, don't answer that I'm googling it and if I don't get anywhere I'll post back