Getting horrendous speeds after the outage earlier today 28/10/13
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Getting horrendous speeds after the outage earlier today 28/10/13
28-10-2013 11:04 PM
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Was wondering if anybody else is having the same issue?
Re: Getting horrendous speeds after the outage earlier today 28/10/13
29-10-2013 7:49 AM
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Re: Getting horrendous speeds after the outage earlier today 28/10/13
29-10-2013 10:52 AM
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Re: Getting horrendous speeds after the outage earlier today 28/10/13
29-10-2013 11:02 AM
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The output was showing a potential fault on the telephone line. As we aren't your Telephone Provider, I'm unable to get much more information on this.
I would advise giving your telephone Provider a quick call and requesting a Copper Line Test, just to ensure that everything is clear on the line. Your connection rate does look fine, however, the throughput you're seeing could be potentially hampered by a fault on the telephone service.
Re: Getting horrendous speeds after the outage earlier today 28/10/13
29-10-2013 12:52 PM
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I'm no expert but maybe all this is due to the storm that hit on Sunday night/Monday morning?
Either way I'll call BT and see what is happening on their end.
Re: Getting horrendous speeds after the outage earlier today 28/10/13
29-10-2013 1:51 PM
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I'm just relaying the information the test results gave me which is what I based my response on. It's worth checking anyway, if no fault is found on the telephone line, we'll get our Faults Team to take a look over things without any problems.
Re: Getting horrendous speeds after the outage earlier today 28/10/13
29-10-2013 5:11 PM
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Re: Getting horrendous speeds after the outage earlier today 28/10/13
29-10-2013 5:23 PM
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Re: Getting horrendous speeds after the outage earlier today 28/10/13
30-10-2013 6:16 PM
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For the time being I'll continue to monitor my speeds and see if it gets any better although at the moment I'm not seeing any major difference, I'm still only getting half of what I should be getting.
Re: Getting horrendous speeds after the outage earlier today 28/10/13
30-10-2013 9:07 PM
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Re: Getting horrendous speeds after the outage earlier today 28/10/13
04-11-2013 10:44 AM
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Re: Getting horrendous speeds after the outage earlier today 28/10/13
04-11-2013 11:37 AM
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Could you please complete http://faults.plus.net to the end so that our Faults Team can take a look at this issue for you and we'll get those speeds improved for you - they are some way off the estimated.
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- Re: Getting horrendous speeds after the outage ear...