Getting back on ADSL2+
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Getting back on ADSL2+
Getting back on ADSL2+
01-03-2017 10:08 PM - edited 01-03-2017 10:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello
I have had a very stable connection over many days with a download speed of 17Mbps so i assume i was on ADSL2+ as the router showed the 992.5 standard After some unfortunate disconnections while re-organising the room the router is in it has reconnected but the speed has dropped to 6mbps and the standard now reads 992.1. S/N ratio is also high at 8/15.3 it normally sits at something like 3/8 which i am aware is low but it seems to work. My IP profile from the BT speed test is 7.17 it is normally 17 or higher
The question is how do i get it back up to its previous speed ?
Thanks
Mark
Re: Getting back on ADSL2+
02-03-2017 11:24 AM - edited 02-03-2017 11:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Getting back on ADSL2+
02-03-2017 12:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Matthew
Thamks for checking speed test results are still showing 7 but router now reports a 992.5 connection
with a bandwidth of 1.2 up and 21.2 down which is back to what it was.
Can you post a radius graph as I think it was connected for a long time before the recent problems and I am wondering how long it was.
Thanks
Mark
Re: Getting back on ADSL2+
03-03-2017 9:14 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Still only getting 7 Mbps yet synced at 21.2 I have tried to do a bit wholesale test but it keeps failing the further diagnostics so I can't get the IP profile.
any ideas
Thanks
Mark
Re: Getting back on ADSL2+
03-03-2017 2:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
I can confirm you're still provisioned on ADSL2+, and your router is in sync at 21 Mbps.
Downstream Link Info
Loop Loss | SNR Margin | Errored Seconds | Hec Errors | Cell Count | Speed |
---|
21 | 3.1 | 0 | N/A | 150043 | 21243 |
Here's a copy of your radius graph. A bit choppy on Tuesday but pretty stable since then.
Are you using a wired or wireless connection? Can you also try a reboot of your router as well please?
If this post resolved your issue, please click the 'This fixed my problem' button
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page