Getting a BT wholesale and plusnet profile shifted from 6.5 to 7.15
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Getting a BT wholesale and plusnet profile shifted from 6.5 to 7.15
21-07-2014 1:58 PM
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My problem is that despite the line syncing at 8128kbps usually, and at worst going to 7780kpbs, BT wholesale and plusnet's speed profiles stay at 6.5mbit instead of maxing out at 7.15. Noise margin is always 12 to 14 dB, and line attenuation is usually 3 or 3.5 dB.
While the difference between 6.5 and 7.15 isn't much at all, it would be nice to have the line running at its optimum speed.
How do I go about sorting this?
Re: Getting a BT wholesale and plusnet profile shifted from 6.5 to 7.15
21-07-2014 2:22 PM
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I've taken a look at the historical data for your line and I can see why IP Profile hasn't reached 7150, the sync rate has dropped down further than you mentioned in your above post, this will have bright down the IP Profile.
Our suppliers systems isn't showing the IP Profile at the moment. If you visit http://speedtest.btwholesale.com and run the initial test then click 'Further Diagnostics', it should show you your IP Profile, can you tell us what it says or provide a screenshot?
Re: Getting a BT wholesale and plusnet profile shifted from 6.5 to 7.15
21-07-2014 4:59 PM
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Router details:
ADSL Link Downstream Upstream
Connection Speed 8128 kbps 448 kbps
Line Attenuation 3.0 db 3.0 db
Noise Margin 13.9 db 24.0 db
BT wholesale speed test details:
Download speedachieved during the test was - 6.13 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 6.5 Mbps
The sync speed has been slightly low over the past week or two, but has stabilised to 8128 and has always had very low (3-3.5 dB) attenuation (well it should do, the line's barely 300yds long!)
Re: Getting a BT wholesale and plusnet profile shifted from 6.5 to 7.15
21-07-2014 5:13 PM
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Re: Getting a BT wholesale and plusnet profile shifted from 6.5 to 7.15
21-07-2014 5:19 PM
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Bravo!
Re: Getting a BT wholesale and plusnet profile shifted from 6.5 to 7.15
21-07-2014 6:12 PM
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Re: Getting a BT wholesale and plusnet profile shifted from 6.5 to 7.15
21-07-2014 6:22 PM
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Re: Getting a BT wholesale and plusnet profile shifted from 6.5 to 7.15
21-07-2014 6:26 PM
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Re: Getting a BT wholesale and plusnet profile shifted from 6.5 to 7.15
21-07-2014 6:48 PM
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Re: Getting a BT wholesale and plusnet profile shifted from 6.5 to 7.15
21-07-2014 7:23 PM
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Re: Getting a BT wholesale and plusnet profile shifted from 6.5 to 7.15
22-07-2014 2:06 PM
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Re: Getting a BT wholesale and plusnet profile shifted from 6.5 to 7.15
22-07-2014 3:05 PM
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Re: Getting a BT wholesale and plusnet profile shifted from 6.5 to 7.15
22-07-2014 3:29 PM
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