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General shout out for.......HELP

ringo14
Newbie
Posts: 3
Registered: 06-12-2007

General shout out for.......HELP

Bought new laptop(with Windows Vista) but disc to "run" plusnet/BT Modem(?) doesn't seem to be recognised. HELP!!
+ aiming to go wireless (children have laptops in their rooms) and I would want mine to be useable throughout house. Anyone else got that kind of set up? Plusnet supply gear?? How much??..........HELP!!
If replying remember I'm a bit of a luddite.......and getting ludditetier!!
14 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: General shout out for.......HELP

Hi there,
Do you know what sort of modem it is?  Is it a Voyager 105?
VileReynard
Seasoned Pro
Posts: 10,976
Thanks: 265
Fixes: 11
Registered: 01-09-2007

Re: General shout out for.......HELP

Surely all/most laptops have wifi built in.
Grin All you need to do  Grin is to persuade it to connect to the kiddies wifi.
Perhaps a Vista expert can help you.

Community Veteran
Posts: 26,718
Thanks: 929
Fixes: 10
Registered: 10-04-2007

Re: General shout out for.......HELP

I not so sure from what the OP said that the kiddies have wifi!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

Re: General shout out for.......HELP

Had the same problem myself with a friends new machine that has Vista  Angry
It seems that Vista cannot see some USB modems.
Went out and got him a cheap router and all is now well.  Smiley
Edit:- Off topic but. Just noticed that peoples post count has now been made to inlude those from the old forums.
Seems like Colin has done a good job.  Cool
minkey
Grafter
Posts: 386
Registered: 22-07-2007

Re: General shout out for.......HELP

Here is the BT website info relating to Vista drivers for modems
Linky To BT
If your machine is 64 Bit then make sure you get the correct driver.
Regards
Jeff
ringo14
Newbie
Posts: 3
Registered: 06-12-2007

Re: General shout out for.......HELP

Yes It Is A Voyager 105 been with plusnet 2-3 years and it's the original disc
minkey
Grafter
Posts: 386
Registered: 22-07-2007

Re: General shout out for.......HELP

Unfortunately that is incompatible with Vista  Sad
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Re: General shout out for.......HELP

Yep, unfortunately you will need to get a router.
You can purchase a Voyager 2110 (a 4-port wireless router) from us, at a cost of £50, or alternatively you can pick up routers fairly cheap from some online retailers.
VileReynard
Seasoned Pro
Posts: 10,976
Thanks: 265
Fixes: 11
Registered: 01-09-2007

Re: General shout out for.......HELP

There is some benefits from this...
A router needs no setup disk and is not tied to any specific Operating System and needs no drivers - so that when you dump Vista the router will still work.
A router also tends to give a more stable and sometimes faster connection and can connect to multiple computers simultaneously.

Community Veteran
Posts: 26,718
Thanks: 929
Fixes: 10
Registered: 10-04-2007

Re: General shout out for.......HELP

How about the Thomson SpeedTouch 580 54M Wireless ADSL Router for £14.99 including VAT (+£4 delivery)?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 3,668
Thanks: 409
Fixes: 5
Registered: 05-04-2007

Re: General shout out for.......HELP

Yep I've bought a similar model router off DSL Depot for about the same money. I bought it for a cheapo spare.
If you don't mind the router being a reconditioned one, then I don't think you can complain for the money!
The one I got from them was fine.
ringo14
Newbie
Posts: 3
Registered: 06-12-2007

Re: General shout out for.......HELP

If I upgrade do I get the router as part of the package?Huh
puddy
Grafter
Posts: 1,571
Registered: 10-06-2007

Re: General shout out for.......HELP

Have a look at the speedtouch 716wl or 780 routers they are 4-port, wireless and voip cost about £60.  I got mine direct from Plusnet.
Voip means you get 240 minutes of free calls every month from
plusnet why lose them?
You can make calls without leaving the computer on and it like having an extra telephone line free no line rental and any UK std code you want
puddy
VileReynard
Seasoned Pro
Posts: 10,976
Thanks: 265
Fixes: 11
Registered: 01-09-2007

Re: General shout out for.......HELP

Alternatively, you could ask for a "loyalty bonus", requiring a yearly contract. With the £30 saved you could buy your own choice of hardware.