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Gateways down? or graph problem?

paulmh5
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 170
Registered: ‎11-04-2011

Re: Gateways down? or graph problem?

Quote from: houlton23
Looks like this is fixed now, but I was just wondering why pcl-ag07 and pcl-ag08 have 23-24k users whilst all the other gateways have 37-40k users?
Alex Smiley

Anotherone is correct, those two devices currently have less end-points enabled than the others.
Plusnet Staff - Lead Network Design/Delivery Engineer
Finguz
Grafter
Posts: 397
Thanks: 1
Registered: ‎21-02-2013

Re: Gateways down? or graph problem?

@houlton23  Thankyou  Wink
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Gateways down? or graph problem?

@paulmh5
Thanks for that Paul, I'll remember to include you in my list another time Wink
houlton23
Grafter
Posts: 268
Registered: ‎22-05-2011

Re: Gateways down? or graph problem?

Broken again?
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Gateways down? or graph problem?

I've raised problem 76793 for this.  Affects a couple of our other graphs internally.  Likely something is awry on our graphing servers, rather than the connectivity.
Kelly Dorset
Ex-Broadband Service Manager
deathtrap
Grafter
Posts: 1,064
Thanks: 4
Registered: ‎23-04-2013

Re: Gateways down? or graph problem?

Anonymous
Not applicable

Re: Gateways down? or graph problem?

It is odd in the above graph for "Collated Users Online", that the figures for the individual gateways look OK, but the "Current:" TOTAL is way out,  but the "Average:" TOTAL is wrong but only by a few ten's of K.
houlton23
Grafter
Posts: 268
Registered: ‎22-05-2011

Re: Gateways down? or graph problem?

EDIT: See below, possible (but odd) browser cache?
Anonymous
Not applicable

Re: Gateways down? or graph problem?

@'houlton23', can you tell me what you think is wrong with the DNS plots, as they look OK to me !
houlton23
Grafter
Posts: 268
Registered: ‎22-05-2011

Re: Gateways down? or graph problem?

The page looks like this to me:
EDIT: Could be browser cache, loads okay on my phone but is also broken on my iPad?
Anonymous
Not applicable

Re: Gateways down? or graph problem?

How odd, I just tried again and mine still shows correctly.  Huh
30FTTC06
Pro
Posts: 2,286
Thanks: 108
Fixes: 4
Registered: ‎18-02-2013

Re: Gateways down? or graph problem?

All good here as well, hmmm
houlton23
Grafter
Posts: 268
Registered: ‎22-05-2011

Re: Gateways down? or graph problem?

Most likely my issue then, a strange one at that though!