Frustrated having to check my usage all the time
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Frustrated having to check my usage all the time
04-03-2014 4:24 PM
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Seems as if they have speeded up my usage rate so i go over my 10GB limit
I have to constantly monitor my usage every few hours when i get over 9GB so i don't go over 10GB and get billed for extra a i am on a pension and can't afford extra such a pain
Re: Frustrated having to check my usage all the time
04-03-2014 4:28 PM
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https://www.plus.net/data_transfer_watch/
Re: Frustrated having to check my usage all the time
04-03-2014 4:32 PM
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Quote from: Oldjim Set your extra spend to zero and then when you hit your limit there won't be a charge but your speeds will be restricted to 256kbps which will still allow normal browsing and email but not streaming etc.
Thanks
Was told that they still take £5.00 automatically even if you set it at 0 but don't take anymore than that ? scared to let it go over now so i check every hour after 9 GB ?
Re: Frustrated having to check my usage all the time
04-03-2014 4:40 PM
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It might be worth moving onto our Unlimited broadband product. If you were to bring your telephone service over, I'm sure we'd be able to get something sorted out for you.
Re: Frustrated having to check my usage all the time
04-03-2014 4:46 PM
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Quote from: Chris Hi Chevyguy,
It might be worth moving onto our Unlimited broadband product. If you were to bring your telephone service over, I'm sure we'd be able to get something sorted out for you.
Can't do that as my Bt line is paid in advance which saves me a lot of money as it reduces the line rental to £11.49 a month which is way below plusnet line rental charge.
The charge for going over your Limit is not clear, sure this is done on purpose
Have one day to go and on 9.45GB so now have to change to my mobile internet for a day grrrrrrrrrrrrrrrrrrrrrrrrrrr
Re: Frustrated having to check my usage all the time
04-03-2014 4:48 PM
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That is a load of rubbish
Quote from: Chevyguy
Quote from: Oldjim Set your extra spend to zero and then when you hit your limit there won't be a charge but your speeds will be restricted to 256kbps which will still allow normal browsing and email but not streaming etc.
Thanks
Was told that they still take £5.00 automatically even if you set it at 0 but don't take anymore than that ? scared to let it go over now so i check every hour after 9 GB ?
If you set it to zero then they won't take anything
I used to be on Essentials and that is what I had mine set at
Re: Frustrated having to check my usage all the time
04-03-2014 4:55 PM
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jim:quote
Re: Frustrated having to check my usage all the time
04-03-2014 5:02 PM
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Re: Frustrated having to check my usage all the time
04-03-2014 5:12 PM
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I normal stop using plusnet at about 9.50 GB as like now i am on my mobile internet till tomorrow when i get my 10GB back just so i don't get charged extra.
Thanks for advice, Thank God for mobile internet
jim:quote
Re: Frustrated having to check my usage all the time
04-03-2014 5:24 PM
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As Chris said when your BT line is up ring PN and ask what deal they will do you if you move your phone to them . Always worth the call.
Re: Frustrated having to check my usage all the time
04-03-2014 5:30 PM
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jim:quote
Re: Frustrated having to check my usage all the time
04-03-2014 5:42 PM
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Or move to TalkTalk where it is cheaper
Another alternative is switch the broadband to your phone provider (BT)
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