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Frequent broadband disconnections

EmilyD
Plusnet Help Team
Plusnet Help Team
Posts: 2,032
Thanks: 357
Fixes: 117
Registered: ‎26-03-2018

Re: Frequent broadband disconnections

Hi @Smokesignals,


I'm sorry for the delay in getting back to you on here and for the inconvenience that the connection problems have caused you. Thank you very much for letting us know that you have found a solution to this problem after doing some research and that the connection appears to have settled now that your speed has been capped. Please let us know if you experience any further connection problems.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team