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Forgotten when transferred to new Plusnet network

Luzern
Seasoned Pro
Posts: 3,215
Thanks: 312
Fixes: 2
Registered: 31-07-2007

Forgotten when transferred to new Plusnet network

Roll eyesEmbarrassed I've forgotten the date/ time I was transferred over. Can a staff member advise me? Please!

No one has to agree with my opinion, but in the time I have left a miracle would be nice.
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,252
Thanks: 885
Fixes: 180
Registered: 25-03-2015

Re: Forgotten when transferred to new Plusnet network

Looks like your broadband asset migrated to the new network on 26/05/16.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
Luzern
Seasoned Pro
Posts: 3,215
Thanks: 312
Fixes: 2
Registered: 31-07-2007

Re: Forgotten when transferred to new Plusnet network

I hadn't realised it was as far back as that! I asked because of late my sync seems to be moving south and margin creeping up from 3 dB and today up to 4 dB with a minor increase in attenuation.Since swap over I'm on fast path according to my monitor, but ping is about 1/3 -1/2 of what it was on old. Is there anything showing PN end to explain?

No one has to agree with my opinion, but in the time I have left a miracle would be nice.