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Follow Up to Problem with using a new(secondhand) Thomson TG585 v8 router

mjadams25
Newbie
Posts: 9
Registered: 29-05-2012

Follow Up to Problem with using a new(secondhand) Thomson TG585 v8 router

Following suggestions as to how I might change the Internet Username
on a new (secondhand) Thomson Plusnet Router as bought on eBay.
I performed a reset using a paperclip and things went  according to the book.
The power light turned red at first and then changed back to green.
This was then followed at intervals by the green lights for Internet, Broadband,
Ethernet and Wireless .
At no point was there any chance to change the Interner user name.
Visiting  the Gateway GUI  page showed that the Internet username
was still that of  the previous owner. Nothing at all had changed.
Presumably the same must apply to all Plusnet configured
Thomson Router. That's is impossible to change the Internet
username.
Of which there are always plenty for sale on eBay.
If has been claimed, in such circumstances the previous owner is being
charged for  the usage of the buyer - perhaps inadvertently on both sides
then I'm surprised such a situation has been allowed to continue.
For myself I've decided to disconnect the Thompson and re-connect using
the Voyager modem for now

James
2 REPLIES
Community Veteran
Posts: 6,420
Thanks: 533
Fixes: 49
Registered: 30-07-2007

Re: Follow Up to Problem with using a new(secondhand) Thomson TG585 v8 router

Quote
That's is impossible to change the Internet
username.

No, its perfectly possible to change the username.
Have you seen Bob's post here http://community.plus.net/forum/index.php/topic,105149.msg896460.html#msg896460
Moderator
Moderator
Posts: 18,217
Thanks: 1,576
Fixes: 172
Registered: 11-01-2008

Re: Follow Up to Problem with using a new(secondhand) Thomson TG585 v8 router

It's helpful to keep all posts regarding the same issue together in the thread here http://community.plus.net/forum/index.php/topic,105149.msg896420.html

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'