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Flashing orange

Gaving1
Newbie
Posts: 3
Thanks: 1
Registered: ‎18-01-2021

Flashing orange

Hi
We’ve had plusnet for nearly a year now not much problems until last night we have a flashing orange light occasionally the b logo flashes been on hold for nearly an hour any help would be appreciated spoke with someone last night went through a few things got told to ring back today as they were closing please help I have 2 young children needing home schooling thanks
4 REPLIES 4
jab1
Legend
Posts: 17,602
Thanks: 5,749
Fixes: 265
Registered: ‎24-02-2012

Re: Flashing orange

@Gaving1 Welcome to the forums. Which service are you on ADSL - which is the board you have posted on, or FTTC? The reason I ask is because there are differences in the amount of help other Community members can give.

John
Gaving1
Newbie
Posts: 3
Thanks: 1
Registered: ‎18-01-2021

Re: Flashing orange

Hi mate I’m on the adsl cheers got through to plus net an engineer will be out tomorrow thanks
jab1
Legend
Posts: 17,602
Thanks: 5,749
Fixes: 265
Registered: ‎24-02-2012

Re: Flashing orange

OK - just post back with the results of the visit if you could, then I can knock this off my watch list - ta.😊

John
Gaving1
Newbie
Posts: 3
Thanks: 1
Registered: ‎18-01-2021

Re: Flashing orange

Will do thanks