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Fixed IP can't be reached

saxman
Newbie
Posts: 4
Registered: 05-05-2017

Fixed IP can't be reached

My fixed IP has not been reachable for some hours ; any idea what would cause this ? And more importantly, how can it be fixed ? 

6 REPLIES
RealAleMadrid
Pro
Posts: 507
Thanks: 175
Fixes: 7
Registered: 07-07-2009

Re: Fixed IP can't be reached

What fixed  IP - your PlusNet service internet WAN IP or something else? We need more detail.

saxman
Newbie
Posts: 4
Registered: 05-05-2017

Re: Fixed IP can't be reached

The fixed IP is the one given to me by Plusnet for the £5 payment.  Sorry but no idea what to call it other than my fixed IP.

RealAleMadrid
Pro
Posts: 507
Thanks: 175
Fixes: 7
Registered: 07-07-2009

Re: Fixed IP can't be reached

What do you mean by it has not been reachable, you don't normally need to access it unless you are trying to gain access to your own router or PC from a remote location, so what is your problem?

saxman
Newbie
Posts: 4
Registered: 05-05-2017

Re: Fixed IP can't be reached

The IP is used for a webcam which has always been reachable by anyone who know the address.  Today it suddenly stopped connecting for everyone.

Community Veteran
Posts: 1,145
Thanks: 139
Fixes: 26
Registered: 13-08-2015

Re: Fixed IP can't be reached

What do you get when you ask Google "Whats my IP" ?

Is it different to what you expect?

Have you reset your router?

saxman
Newbie
Posts: 4
Registered: 05-05-2017

Re: Fixed IP can't be reached

Hi

According to Google and ipconfig  my ip address was as it should be.  On looking at the router port forwarding settings they had all been wiped clean !  I have now reset them and all is working OK.  

Thanks to all who tried to help.