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First day of Fibre - quick question

gary396
Grafter
Posts: 65
Registered: 31-10-2011

First day of Fibre - quick question

Just migrated to Fibre Unlimited today - BT installation before 10am this morning - just a quick query re speeds NOT A MOAN!
Until switching to Fibre my previous PlusNet BB download speed was in the region 4-5MBs with upload about 0.9MBs, sometimes less but these were about the norm.
The BT engineer said his tests indicated I should now get about 44MBs & 8MBs respectively, maybe more depending on the resolution of a line fault which he detected at installation and is awaiting an another engineer to rectify. So I quite understand that what I'm now getting may be affected by that problem and it is very early days re 'system learning' etc. But I'm just a bit puzzled in that whilst my download speed is roughly the same as before 4-5MBs the upload has shot up to approx 7MBs. So could it be that a parameter needs resetting for the download or is it the 'early days' issue? Quite happy to wait but thought it odd that the upload was now so good so worthwhile asking the question? Thanks.
Gary
Test result:
4 REPLIES
Superuser
Superuser
Posts: 6,474
Thanks: 590
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Registered: 30-07-2007

Re: First day of Fibre - quick question

Your PlusNet profile https://portal.plus.net/my.html?action=data_transfer_speed won't have caught up with the change to Fibre yet.
If one of the DCT ( Digital Care team ) don't spot this thread, then call the CSC and tell them.
Edit : link corrected. Thanks Dvorak
Moderator
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Posts: 18,333
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Re: First day of Fibre - quick question

Quote from: MisterW
Your PlusNet profile http://www.maplin.co.uk/tp-link-n600-wireless-dual-band-gigabit-cable-router-678142 won't have caught up with the change to Fibre yet.

Think MisterW meant to post this link : https://portal.plus.net/my.html?action=data_transfer_speed Smiley

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Superuser
Superuser
Posts: 6,474
Thanks: 590
Fixes: 49
Registered: 30-07-2007

Re: First day of Fibre - quick question

Oops, wrong link in my paste buffer Embarrassed
Must go to Specsavers Smiley
gary396
Grafter
Posts: 65
Registered: 31-10-2011

Re: First day of Fibre - quick question

Thanks for that. As said, thought it best to check as the upload speed had changed. Just checked again - after BT engineer has rectified some sort of pre-existing line fault outside - now at approx 15 down / 7 up, so getting there. Thanks again!