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Firewalls killing my internet

MickHowes1
Grafter
Posts: 137
Registered: 31-10-2013

Firewalls killing my internet

Error Dec 15 12:09:32 FIREWALL replay check (1 of 1): Protocol: ICMP Src ip: 151.229.211.198 Dst ip: 87.114.55.30 Type: Destination Unreachable Code: Host Unreacheable

Error Dec 15 12:03:06 FIREWALL replay check (1 of 6): Protocol: ICMP Src ip: 31.51.164.112 Dst ip: 87.114.55.30 Type: Destination Unreachable Code: Host Unreacheable

Error Dec 15 11:59:56 FIREWALL replay check (1 of 2): Protocol: ICMP Src ip: 31.54.217.65 Dst ip: 87.114.55.30 Type: Destination Unreachable Code: Host Unreacheable

Error Dec 15 11:58:48 FIREWALL replay check (1 of 6): Protocol: ICMP Src ip: 176.251.102.226 Dst ip: 87.114.55.30 Type: Destination Unreachable Code: Port Unreacheable

Error Dec 15 11:53:19 FIREWALL replay check (1 of 2): Protocol: ICMP Src ip: 2.103.23.156 Dst ip: 87.114.55.30 Type: Destination Unreachable Code: Host Unreacheable

Error Dec 15 11:51:37 FIREWALL replay check (1 of 6): Protocol: ICMP Src ip: 86.149.210.27 Dst ip: 87.114.55.30 Type: Destination Unreachable Code: Host Unreacheable

Error Dec 15 11:49:46 FIREWALL replay check (1 of 4): Protocol: ICMP Src ip: 90.216.64.209 Dst ip: 87.114.55.30 Type: Destination Unreachable Code: Host Unreacheable

Error Dec 15 11:47:42 FIREWALL replay check (1 of 5): Protocol: ICMP Src ip: 176.251.102.226 Dst ip: 87.114.55.30 Type: Destination Unreachable Code: Port Unreacheable

Error Dec 15 11:46:40 FIREWALL replay check (1 of 6): Protocol: ICMP Src ip: 151.229.211.198 Dst ip: 87.114.55.30 Type: Destination Unreachable Code: Host Unreacheable

Error Dec 15 11:43:12 FIREWALL replay check (1 of 2): Protocol: ICMP Src ip: 2.103.23.156 Dst ip: 87.114.55.30 Type: Destination Unreachable Code: Host Unreacheable

Error Dec 15 11:42:39 FIREWALL icmp check (1 of 1): Protocol: ICMP Src ip: 92.42.38.238 Dst ip: 87.114.55.30 Type: Destination Unreachable Code: Port Unreacheable

Error Dec 15 11:41:28 FIREWALL replay check (1 of 4): Protocol: ICMP Src ip: 86.149.210.27 Dst ip: 87.114.55.30 Type: Destination Unreachable Code: Host Unreacheable

Error Dec 15 11:39:38 FIREWALL replay check (1 of 2): Protocol: ICMP Src ip: 90.216.64.209 Dst ip: 87.114.55.30 Type: Destination Unreachable Code: Host Unreacheable

Error Dec 15 11:37:30 FIREWALL replay check (1 of 6): Protocol: ICMP Src ip: 79.70.213.81 Dst ip: 87.114.55.30 Type: Destination Unreachable Code: Host Unreacheable

Error Dec 15 11:32:57 FIREWALL replay check (1 of 3): Protocol: ICMP Src ip: 2.103.23.156 Dst ip: 87.114.55.30 Type: Destination Unreachable Code: Host Unreacheable
/These are my event logs, can u sort this firewall thing out everytime my internet disconnects and lags i go to routerlogs and it comes back with these !!!! FIX IT
Error Dec 15 11:30:27 FIREWALL replay check (1 of 6): Protocol: ICMP Src ip: 86.150.34.37 Dst ip: 87.114.55.30 Type: Destination Unreachable Code: Host Unreacheable

Error Dec 15 11:29:25 FIREWALL replay check (1 of 3): Protocol: ICMP Src ip: 31.54.217.65 Dst ip: 87.114.55.30 Type: Destination Unreachable Code: Host Unreacheable

Error Dec 15 11:26:19 FIREWALL replay check (1 of 6): Protocol: ICMP Src ip: 151.229.211.198 Dst ip: 87.114.55.30 Type: Destination Unreachable Code: Host Unreacheable
adieShockedrange all caps title removed as per link:rules
15 REPLIES
Community Veteran
Posts: 5,472
Thanks: 291
Fixes: 4
Registered: 11-08-2007

Re: FIREWALLS KILLING MY INTERNET

Have you got a DMZ setup on your network - perhaps to a games console ?
digitalham
Rising Star
Posts: 96
Fixes: 1
Registered: 04-12-2013

Re: FIREWALLS KILLING MY INTERNET

Well ICMP is ping or  tracert.
87.114.55.30 is a Plusnet IP - almost certainly your own. It isn't responding to pings which is probably your router default and can probably be changed although it's more secure as it is.
The source IPs appear to be non-commercial or at least the few I've checked are owned by Sky,  BT, and TalkTalk
Why they are pinging you I don't know - could be gaming or maybe P2P related. Maybe it's a games console that is hanging?
Community Veteran
Posts: 4,972
Thanks: 367
Fixes: 16
Registered: 10-06-2010

Re: FIREWALLS KILLING MY INTERNET

ICMP is not just ping or tracert. In this case, the type of packet is a type you would receive if you sent something to one of those IPs, but it couldn't get there.
The firewall log messages are almost certainly a symptom of some other problem, the firewall unlikely to be the cause of the problem.
digitalham
Rising Star
Posts: 96
Fixes: 1
Registered: 04-12-2013

Re: FIREWALLS KILLING MY INTERNET

I know ICMP covers more than ping and tracert but those are by far the most common uses of the protocol.
All the frewall is doing is reporting the error it isn't blocking anything.
MickHowes1
Grafter
Posts: 137
Registered: 31-10-2013

Re: Firewalls killing my internet

Just disconnected yet again and more stuff on the event log.
http://gyazo.com/6e2d932242fbf4e9ee9dc43fae1d947f
Community Veteran
Posts: 4,972
Thanks: 367
Fixes: 16
Registered: 10-06-2010

Re: Firewalls killing my internet

The most significant parts of that log are:
15:58:10 xDSL linestate up
15:57:57 xDSL linestate down
So your problem is the ADSL dropping, but it re-connects so quickly that the PPP session doesn't even drop. Perhaps upgrade to the 10.2 firmware for the 582n?
MickHowes1
Grafter
Posts: 137
Registered: 31-10-2013

Re: Firewalls killing my internet

Community Veteran
Posts: 5,472
Thanks: 291
Fixes: 4
Registered: 11-08-2007

Re: Firewalls killing my internet

Try plugging the modem into the TEST socket (inside the MASTER phone socket), and see whether that fixes the disconnections.
MickHowes1
Grafter
Posts: 137
Registered: 31-10-2013

Re: Firewalls killing my internet

http://gyazo.com/3ab5db97e9a82492e5dcf6e9c3f47a8f now it disconnected and said my dsl werent even active, get this sorted asap.
Community Veteran
Posts: 38,431
Thanks: 1,008
Fixes: 59
Registered: 15-06-2007

Re: Firewalls killing my internet

Have you raised a fault at https://faults.plus.net
MickHowes1
Grafter
Posts: 137
Registered: 31-10-2013

Re: Firewalls killing my internet

Community Veteran
Posts: 5,472
Thanks: 291
Fixes: 4
Registered: 11-08-2007

Re: Firewalls killing my internet

Posting irrelevant firewall logs isn't going to make your disconnections disappear !
Have you tried doing any of the things suggested in this thread, to try and eliminate potential causes of your connection issue ?
MickHowes1
Grafter
Posts: 137
Registered: 31-10-2013

Re: Firewalls killing my internet

Im logging them so that when tommorow comes, the forum moderators have plenty of notes to give them in idea of what the problem is! and no i have not as i will wait for a reply from a plusnet member of staff who is trained in their profession instead of somebody who may/may not have a clue what their talking about.
Moderator
Moderator
Posts: 25,993
Thanks: 1,239
Fixes: 50
Registered: 14-04-2007

Re: Firewalls killing my internet

Not the Forum Moderators as we are just customers.
However the Digital Care Team will be back on the forum tomorrow.

Customer and Forum Moderator.