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Finally leaving Plusnet.

ashrafmiah93
Grafter
Posts: 147
Registered: 08-06-2011

Finally leaving Plusnet.

So after months of absolute beyond terrible connection its finally time to join another ISP. Having raised a ticket going through all the troubleshooting I was left with no help. Time to go back to my previous ISP. Its strange how the connection for the past 2 years was bad as it is however it didnt cause me to lag so bad playing online. For those who play Call of Duty I would get 4 bars to straight 1 bar back to 4 bars for the next half hour back to 1-2 bars. Ive done speed tests while having these connections im on 3mb which is poor itself.
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,122
Thanks: 160
Fixes: 55
Registered: 27-04-2007

Re: Finally leaving Plusnet.

Sorry to hear that and I hope all goes to plan with your new ISP.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
sanitycheck
Newbie
Posts: 4
Registered: 19-10-2013

Re: Finally leaving Plusnet.

Ha Ha You see how much they care. So long and thanks for all the fish.
Community Veteran
Posts: 3,380
Thanks: 4
Registered: 18-01-2013

Re: Finally leaving Plusnet.

Sometimes there are just issues with the BT exchange and systems that PN can't seem to sort out. Moving back to a LLU supplier often sorts this - especially with oversubscribed cabinets etc.
There is nothing PN can do about that apart from be polite to the customers as they leave.