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Fibre upload speeds

macowens
Grafter
Posts: 62
Registered: ‎25-06-2007

Fibre upload speeds

I can't find the upload speeds for the Value Fibre or Extra Fibre products - is it listed anywhere? What are the speeds?
12 REPLIES 12
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: Fibre upload speeds

Upload speeds are shown in the key at the bottom of this Upload Speeds guide, though it's not easy to find.
The current Fibre products have up to 2Mbps upload speed. There are plans to introduce an up to 10Mbps option (at extra cost) but no date has been announced for that.
David
macowens
Grafter
Posts: 62
Registered: ‎25-06-2007

Re: Fibre upload speeds

Thanks for that, not sure how you are actually meant to find that page, I even went up a level and couldn't find how to get back down!
2Mbps is pretty poor as the maximum upload speed - in my opinion
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: Fibre upload speeds

To find that page I typed "fibre upload speeds" into the search box on the Help & Support page..
I knew the answer anyway, but located the page for you to read.
David
macowens
Grafter
Posts: 62
Registered: ‎25-06-2007

Re: Fibre upload speeds

Fair enough but sat the top of that page is
Support Pages > Broadband > Guide to Broadband Speeds > Broadband Upload Speeds
and if I go back to 'Guide to Broadband Speeds' I would expect an option there for 'Broadband Upload Speeds'! Is that not what navigation is about?
I did enter a few search terms to try and track down the answer myself but I got nothing!
I do think that PN are a good ISP but they do play their cards very close to their chest
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: Fibre upload speeds

Yes, I agree there should be a link to both Broadband Download Speeds and Broadband Upload Speeds on that Guide to Broadband Speeds index page.
David
StuartUK35
Grafter
Posts: 281
Registered: ‎09-09-2011

Re: Fibre upload speeds

are there reasons as to why we get capped a bit ?  to note, i dont have an issue, just curious.....
There are 2 people on my small street that have BT infinity, not so much interested in the upload speed, but they do get a solid 38mb down, where as i am capped at 33mb down....
i'm curious as to why, and so was the 2nd BT guy that came to sort my line out Smiley
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Fibre upload speeds

Hi StuartUK35,
It's not a 'cap' as such. The BT profile will be setting our profile, so the line is probably performing a little less than your neighbours.
Jojo Smiley
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Fibre upload speeds

Hi macowens,
As Spraxyt says, we are planning to increase the upload limit in the future, not sure when yet though. As for the positioning of the upload speed information, I'll certainly mention it, although, historically, when most people refer to speed they mean download speed. That said, I think people do a lot more uploading these days than they ever did before.
Jojo Smiley
macowens
Grafter
Posts: 62
Registered: ‎25-06-2007

Re: Fibre upload speeds

Looks like fibre is still limited to 2Mb/s upload - is that right?
Is there any end in sight for the 80/20 trial?
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,872
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Fibre upload speeds

@macowens,
I can see from ticket 57564459 that we've uncapped your upstream now.
Quote
Is there any end in sight for the 80/20 trial?

Nothing's set in stone and the trial is still ongoing Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
macowens
Grafter
Posts: 62
Registered: ‎25-06-2007

Re: Fibre upload speeds

Ahem
Looks like fibre is still limited to 2Mb/s upload - is that right?
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,872
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Fibre upload speeds

Yes, we currently sell fibre with a 2mb upstream.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team