Fibre upload speed
Sorry to have to re-iterate again folks. As stated we will be offering this soon as a manual process as soon as we've fixed a system problem that's preventing us from making the full upstream available.
I'll stick to my promise and update you all the very minute we make this option available.
I'll stick to my promise and update you all the very minute we make this option available.
Thanks Adam -- there's nothing wrong with being blunt, and no need to be sorry: I don't think any of us have been subtle about our views in this thread! 
I/we appreciate your input and, as I've said previously, PlusNet's willingness to take our points on board. I appreciate that you are only telling us the PlusNet decision on this, and that you are personally unable to over-rule this. But, it's precisely because PlusNet is willing to take account of users' opinions that many of us have felt the need to continue discussion of this here despite your statement of position. It's important that PlusNet knows that whilst we may be prepared to be patient and wait, we're not necessarily happy about having to do so. I hope that is where you are able to help, by making sure that the powers that be are aware of this.
Thanks again for your input, and we'll look forward to a big announcement soon! Meantime, do you have anything to add on my question about whether cabinets tend to reach capacity (i.e. whether I should look to join fibre as soon as it's available, to make sure I get a connection, even though I might otherwise wait until 10Mb is available before signing up)?
I/we appreciate your input and, as I've said previously, PlusNet's willingness to take our points on board. I appreciate that you are only telling us the PlusNet decision on this, and that you are personally unable to over-rule this. But, it's precisely because PlusNet is willing to take account of users' opinions that many of us have felt the need to continue discussion of this here despite your statement of position. It's important that PlusNet knows that whilst we may be prepared to be patient and wait, we're not necessarily happy about having to do so. I hope that is where you are able to help, by making sure that the powers that be are aware of this.
Thanks again for your input, and we'll look forward to a big announcement soon!
Meantime, do you have anything to add on my question about whether cabinets tend to reach capacity (i.e. whether I should look to join fibre as soon as it's available, to make sure I get a connection, even though I might otherwise wait until 10Mb is available before signing up)?
No problem,
It's not that I can't personally over rule this, me and members of my team are directly involved in creating and dealing with the process for this so I know exactly what stands in the way and what we need to do to get this rolling. We may be a large business but we're a tight team here
Just thought I'd reiterate my point as discussion seemed to be sliding towards alternate ways of getting the upstream increased. No more upstream 'til we say so, OK
As per your question about cabinets that isn't something I can comment on I'm afraid.
It's not that I can't personally over rule this, me and members of my team are directly involved in creating and dealing with the process for this so I know exactly what stands in the way and what we need to do to get this rolling. We may be a large business but we're a tight team here
Just thought I'd reiterate my point as discussion seemed to be sliding towards alternate ways of getting the upstream increased. No more upstream 'til we say so, OK
As per your question about cabinets that isn't something I can comment on I'm afraid.
Quote from: _Adam_Walker_ It's not that I can't personally over rule this, me and members of my team are directly involved in creating and dealing with the process for this so I know exactly what stands in the way and what we need to do to get this rolling. We may be a large business but we're a tight team here
Just thought I'd reiterate my point as discussion seemed to be sliding towards alternate ways of getting the upstream increased. No more upstream 'til we say so, OK
Thanks, Adam. If your team needs anyone to help with testing/piloting the unmentionable add-on (the one beginning with a U, involving the number 10, and coming soon!) please don't hesitate to ask those of us in this thread!
Quote from: _Adam_Walker_ Sorry to be so blunt but I've had to mention that about 4 times in this thread alone
Blunt is good
Reduces the chance for misunderstandings..In my case, I had thought that the main point people were discussing and which was holding things back was setting up the billing, and I had thought that an option was going to be the up-front fee to work around that. I hadn't picked up that there was a blocker settings things up at all.
Anyway, I shall be patient now!
Thanks for putting in all that effort to cater for us whingers!
Cheers,
- Micha.
As a long term watcher of Plusnet's of things which they promise are coming soon (anyone else remember the business product refresh which took about 2 years?), if fibre was available to me and the upload speed was crucial I'd be looking else where. That Adam isn't saying it should be here by the end of the year says a lot!
Quote That Adam isn't saying it should be here by the end of the year says a lot!
I think you'd be reading far too much into my comments if you gathered that. I can't even give you the slightest clue as to if it would be this week, month or year I'm afraid. I'll just reply back here when we're able to get this moving.
Exactly. If it's important to someone they need to understand that it's just as likely to be next year as next week (and the fact that you have said you would be disappointed to the suggestion that it could be next year indicates to me that this isn't that high a priority and next year at the moment is not an unreasonable expectation).
At the end of the day Plusnet have to balance the anticipated loss of users against the effort of getting it implicated. So far it looks like it will only be a handful.
At the end of the day Plusnet have to balance the anticipated loss of users against the effort of getting it implicated. So far it looks like it will only be a handful.