Fibre speeds worse than ADSL at the moment....
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- Re: Fibre speeds worse than ADSL at the moment....
Fibre speeds worse than ADSL at the moment....
14-05-2014 7:08 PM
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I'm also on 10/40 profile and should be on 20/80 - my next door neighbour is on the same package from BT and gets 15/55.
Can something be done please! I can't wait for the DLM - which seems to be dysfunctional anyway - or sitting on the phone for "a long time" with PN CS.
Thanks
Re: Fibre speeds worse than ADSL at the moment....
14-05-2014 9:54 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Fibre speeds worse than ADSL at the moment....
14-05-2014 10:19 PM
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Re: Fibre speeds worse than ADSL at the moment....
15-05-2014 1:21 PM
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Re: Fibre speeds worse than ADSL at the moment....
15-05-2014 1:23 PM
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Your current sync rates are at: Download - 40Mb/s, Upload - 10Mb/s The DLM is not limiting your speed.
Are your current tests over a wired connection?
Re: Fibre speeds worse than ADSL at the moment....
15-05-2014 1:31 PM
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For info, my ADSL with PN was 14/1 solid.
Re: Fibre speeds worse than ADSL at the moment....
15-05-2014 1:40 PM
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I think I'll power cycle the router when I get home.
Thanks for the 80/20 order...
Re: Fibre speeds worse than ADSL at the moment....
15-05-2014 1:52 PM
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Re: Fibre speeds worse than ADSL at the moment....
16-05-2014 11:23 AM
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According to BTW, d/l = 38Mbps, IP 46.9Mbps, u/l 12.5Mbps, IP 20Mbps
Rather better!
Thanks
Re: Fibre speeds worse than ADSL at the moment....
18-05-2014 4:56 PM
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BTW:
1. Best Effort Test: -provides background information.
Download Speed
5.69 Mbps
0 Mbps 46.1 Mbps
Max Achievable Speed
Download speedachieved during the test was - 5.69 Mbps
For your connection, the acceptable range of speedsis 36.88 Mbps-46.1 Mbps .
Additional Information:
IP Profile for your line is - 46.1 Mbps
2. Upstream Test: -provides background information.
Upload Speed
10.89 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 10.89Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
I can't see anything in the Service Status to suggest a problem anywhere...
Re: Fibre speeds worse than ADSL at the moment....
19-05-2014 10:00 AM
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Re: Fibre speeds worse than ADSL at the moment....
19-05-2014 1:32 PM
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Obviously rather restrictive, particularly on Catch Up TV....!
Weird how every issue I have had has only been with download speeds. Upload and ping have always been rock solid.
Re: Fibre speeds worse than ADSL at the moment....
22-05-2014 9:10 PM
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The open ticket claims there is no problem...
BTW reports similar.
1. Best Effort Test: -provides background information.
Download Speed
3.57 Mbps
0 Mbps 46.1 Mbps
Max Achievable Speed
Download speedachieved during the test was - 3.57 Mbps
For your connection, the acceptable range of speedsis 36.88 Mbps-46.1 Mbps .
Additional Information:
IP Profile for your line is - 46.1 Mbps
2. Upstream Test: -provides background information.
Upload Speed
6.58 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 6.58Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Re: Fibre speeds worse than ADSL at the moment....
23-05-2014 9:31 AM
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The last BT Speedtest that you ran at the time of testing showed that you were getting throughput speeds in the region of 38Mb. If this is not the case, can you please the BT Speedtester at http://speedtest.btwholesale.com including 'Further Diagnostics' and reply back to the Fault Ticket so that our Faults Team are aware that you're still seeing issues?
Re: Fibre speeds worse than ADSL at the moment....
23-05-2014 9:38 AM
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I ran it again this morning and achieved 15 d/l and 7 u/l
Which is still very poor.
I do get bursts of 43M d/l and 12 u/l but these are very infrequent.
I cannot live with 3-5 d/l - there has to be a problem somewhere. On PN ADSL i consistently got 14/1 for 17 months, and my line is "perfect".
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- Re: Fibre speeds worse than ADSL at the moment....