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Fibre speed less than what PN say!

Community Veteran
Posts: 1,894
Thanks: 3
Registered: ‎20-10-2012

Fibre speed less than what PN say!

Hi peeps,
I've been on 80/20 fibre for about 2 weeks now. At first my speed was about 74/16 but it has been steadily dropping and is now about 66/14! The ping has also increased from 15 to 23.
Although I am more than pleased with my current speed I wonder why the PN page says that my current speed is 78?
Perhaps one of the techies can look into this for me.
Geoff,
York.
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,536
Thanks: 251
Fixes: 69
Registered: ‎27-04-2007

Re: Fibre speed less than what PN say!

Quote
I wonder why the PN page says that my current speed is 78?

That's just because the connection profile on our systems is currently set to 78mb.
I'd advise raising a fault: http://faults.plus.net
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team