Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Fibre profile reset
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Fibre profile reset
Fibre profile reset
02-12-2013 9:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
my fibre profile needs a reset i am lost 10mb of download speed since swiched over
Message 1 of 7
(1,092 Views)
6 REPLIES 6
Re: Fibre profile reset
03-12-2013 10:03 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
ISPs don't have the ability to easily reset a line on Fibre, at the moment this only happens via an engineer visit or by the DLM automatically. If you've lost speed and it's enough to warrant a fault, then report this through to us and we'll take a look.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 7
(506 Views)
Re: Fibre profile reset
04-12-2013 12:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
my speeds have gone down upload and download speed lost from upload 18mb to 13 mb from 72mb download to 62mb i had 72mb from bt when i was with them all the time with plusnet it loss speed the ping was 17 after the swich now it gone up to 30 do you think a DLM automatically make the change?
Message 3 of 7
(506 Views)
Re: Fibre profile reset
04-12-2013 9:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
i did chack the bt broadband checker and it come out as 80mb download and 20mb upload why is it lossing speed
Message 4 of 7
(506 Views)
Re: Fibre profile reset
05-12-2013 6:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
can we put a DLM on my broadband i know it can be faster as it is
Message 5 of 7
(506 Views)
Re: Fibre profile reset
09-12-2013 10:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As mentioned earlier, we have very little direct control over Fibre connections. All of them do have DLM on though as per Kelly's reply in your other thread on the same subject: http://community.plus.net/forum/index.php/topic,120954.msg1048476.html#msg1048476
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 6 of 7
(506 Views)
Re: Fibre profile reset
09-12-2013 10:34 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I believe in a few months time, ISPs will have more control over fibre connections?
Message 7 of 7
(506 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page