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Fibre profile bump please

Lorian
Grafter
Posts: 699
Registered: 31-07-2007

Fibre profile bump please

Could a kind rep please bump my profile up, looks like it could go up by 2mb/sec now my line has been stable for many days.
Thanks.
5 REPLIES
Estragon
Rising Star
Posts: 811
Thanks: 10
Registered: 07-02-2012

Re: Fibre profile bump please

What is it and what does the BT speed tester say it should be?
Community Veteran
Posts: 1,232
Thanks: 18
Fixes: 2
Registered: 22-06-2012

Re: Fibre profile bump please

PN told me that with fibre they can't bump up the speed, unlike ADSL.  Undecided
Lorian
Grafter
Posts: 699
Registered: 31-07-2007

Re: Fibre profile bump please

The BT speedtester says the BT profile is 2.2Mbs higher than the plusnet one, which is why I raised the request  Huh
PlusNet can change their profile, it's in their system.
Estragon
Rising Star
Posts: 811
Thanks: 10
Registered: 07-02-2012

Re: Fibre profile bump please

Yep!
Community Veteran
Posts: 1,232
Thanks: 18
Fixes: 2
Registered: 22-06-2012

Re: Fibre profile bump please

Thanks for that info, I'll get back to PN as I'm 5 down on profile down although 50% higher on up.