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Fibre or not?

dsw
Grafter
Posts: 127
Registered: 07-04-2012

Fibre or not?

Can somebody at Plusnet advise on why I was able to choose Fibre broadband to order a few weeks ago, but now I can't? :-(
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Fibre or not?

The option should be there, I've just had a look at the product change journey and FTTC seems to be an available product to choose.
Chris Pettitt
Cloud Environments Engineer
dsw1
Newbie
Posts: 8
Registered: 08-07-2014

Re: Fibre or not?

Sorry it should be this account.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Fibre or not?

On all of our suppliers systems there isn't any information to state that FTTC has been available on this account.
There aren't any notes that state there is an FTTC Cabinet or that they are having capacity issues either.
Chris Pettitt
Cloud Environments Engineer