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Fibre installed but cannot set up broadband?(though I am online now?)

Lolaan
Rising Star
Posts: 201
Fixes: 1
Registered: ‎30-07-2007

Fibre installed but cannot set up broadband?(though I am online now?)

The engineer just left. Before he left, he opened a webpage to configure broadband, but when I type my username and password, or nothing happen, or it time out.
I can't see nothing about having to do this in the booklet, and obviously I am connected as I am typing this now.
Is that important?
Is there anything else I need to check or do at this stage?
2 REPLIES 2
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Fibre installed but cannot set up broadband?(though I am online now?)

The router should and probably did auto configure
Lolaan
Rising Star
Posts: 201
Fixes: 1
Registered: ‎30-07-2007

Re: Fibre installed but cannot set up broadband?(though I am online now?)

Thanks, I have been trying to get through with a couple of passwords, no wonder it didn't work then.