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Fibre installation question.

buseng12
Grafter
Posts: 368
Registered: ‎14-06-2013

Fibre installation question.

I have just booked an upgrade to fibre with the appointment arranged for next Monday (24th).
My question is that I am using a BT HH5 which as you know already has a fibre modem built in. I am wondering what the engineer will do, still install an Openreach modem or connect straight to my HH5?
The idea being having as much less "clutter" & wiring as possible.
Cheers.
3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Fibre installation question.

He will install the BT Modem to make sure it is working and then you can replace it with the HH5 after he has gone
buseng12
Grafter
Posts: 368
Registered: ‎14-06-2013

Re: Fibre installation question.

Thanks, no problem. Will do that. Also be able to see any speed differences between the two.
Plusnet Help Team
Plusnet Help Team
Posts: 13,536
Thanks: 252
Fixes: 69
Registered: ‎27-04-2007

Re: Fibre installation question.

Quote
Also be able to see any speed differences between the two.

Let us know how you get on with that.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team