Fibre+ artificially limited to 67000 DL

[#1]

It seems my Fibre+ connection is being limited to 67000 when the line is capable of 73000+ according to the router (HubOne) itself.

I've had this connection for a long time now (since it was advertised as a 80/20Mbit connection) and its gradually been getting slower and slower as the years progress.

As its capable of this atleast another 7000,  can the DSLAM (or whatever it is with VDSL) be unlocked and allowed to hopefully retrain/settle at a better speed I know the line is capable of?

[#2 · Accepted solution]

Hi there,

I'm really sorry to see you're having speed issues.

I've tested your line and the tests aren't showing why your speed's limited to 67mbps, so I've done a DLM reset for you now.

Can you let me know if there are any issues? 

[#3]

Sorry for not getting back sooner.

DL is now syncing at ~72600 😊

Actual speed seems to have increased a little, not quite in line with faster sync but noticeable.

So I'll let you know how it goes and if there's any problem.

Thanks

[#4]

No worries and glad to see your speed's rising up!

Let me know if there's anything else you'd need help with.