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Fibre Unlimited upgrade question - possibly moving house within 18 months??

active8
Grafter
Posts: 31
Registered: ‎18-11-2011

Fibre Unlimited upgrade question - possibly moving house within 18 months??

Hello,
I am looking to be moving house in just over 12 months and was thinking about changing my product from the Fibre Extra 250gb package to the new fibre unlimited package.
I am aware that when the product changes, the contract starts again and is for 18 months.
Could you let me know what would happen if I were to move house inside of my 18 month contract? As above its likely to be early 2014 when I do move.
Thank you.
4 REPLIES 4
Exdee
Grafter
Posts: 35
Registered: ‎27-12-2012

Re: Fibre Unlimited upgrade question - possibly moving house within 18 months??

The way it normally works with ISPs is that moving home triggers a new contract. You may also be a charged a connection fee for installation at your new house.
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: Fibre Unlimited upgrade question - possibly moving house within 18 months??

I think the Home and Office Move Guide covers most of your questions. In a nutshell, assuming your new home has FTTC available you would continue on the same product but a new contract would be started.
David
dvorak
Moderator
Moderator
Posts: 29,497
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: Fibre Unlimited upgrade question - possibly moving house within 18 months??

If you cancel then you'd be charged £5.75 a month for the remaining contract term plus any cancellation fees etc. as stated here
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active8
Grafter
Posts: 31
Registered: ‎18-11-2011

Re: Fibre Unlimited upgrade question - possibly moving house within 18 months??

I wouldn't neccessessarily cancel, I would either carry on using Fibre FTTC or standard ADSL2 package from plus.net.
Cheers