cancel
Showing results for 
Search instead for 
Did you mean: 

Fibre Speed dropped - any ideas?

cornburn
Newbie
Posts: 1
Registered: ‎27-03-2012

Fibre Speed dropped - any ideas?

Hi all
New customer here, had the FTTC activated last week. At first was getting 37 Mbps but has since dropped to around 7 Mbps. All the testers show this, and PN report
Estimated line speed: 4.0Mb (This may vary between 2.5Mb and 7Mb) - Checked on 2012-03-26 14:49:58
Current line speed: 37 Mb
Although I'm not sure if this is geared up for FTTC yet (but it is accurate none the less!)
I'm not sure where to look next, have read some stuff on here but most seems geared towards non fibre customers. I'm all wired etc, nothing's changed since it was nice and quick last week so wondering if it's something at the exchange rather than my end?
Any help appreciated!
1 REPLY 1
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Fibre Speed dropped - any ideas?

We're seeing slowdowns, in particular during the evenings, take a look here for more info.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.