Fibre Optic Capped at 4MB

[#1]

Hi,
Today I got fibre optic installed in my home the engineer  said it was capped at 4MB and I needed to contact you.

Thanks
Ethan

[#2]

Hi Ethan,
Sorry for the capping. I've updated your Speed Profile, that should take a short time to kick in for you.

[#3]

Hi Chris,
Thanks very much. I'll keep you informed if any problems.
Kind regards
Ethan.