Fibre - Normal Upload Speed, Unusable Download...
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Fibre - Normal Upload Speed, Unusable Download...
22-05-2013 5:49 PM
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The main reason for posting is I have just tried uploading something to dropbox which managed to upload a 45MB file in around 30s, so it appears there is nothing at all wrong with my upload speeds, only download. I guess there could be many reasons for this but I was a bit surprised to see upload speeds of 16Mb and yet a browsing experience that makes 56k dial-up seem nippy. Any thoughts or guesses as to what it could be?
I have a BT engineer coming out tomorrow so hopefully the issue will be sorted
Re: Fibre - Normal Upload Speed, Unusable Download...
22-05-2013 6:07 PM
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Then run the BTw Performance test (ignore the red preamble except make sure no other programs are using the Internet) and at the end of the first run, click the Further Diagnostics button, enter just your Phone number and Run the Further Diagnostics Test.
Do a Copy and Paste of the results and post here (no need to grab an image).
Re: Fibre - Normal Upload Speed, Unusable Download...
22-05-2013 6:17 PM
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Re: Fibre - Normal Upload Speed, Unusable Download...
22-05-2013 6:59 PM
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Re: Fibre - Normal Upload Speed, Unusable Download...
22-05-2013 7:12 PM
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Re: Fibre - Normal Upload Speed, Unusable Download...
22-05-2013 7:27 PM
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See http://community.plus.net/library/broadband/fibre-help-how-to-set-up-a-pppoe-dialler-in-vistawindows... or
http://community.plus.net/library/broadband/fibre-help-setting-up-a-pppoe-dialler-for-windows-xp/ for some guidance. If you are on a MAC there is something similar but I'm not familiar with it.
Before you power down the Router to do that, log into it and click Disconnect in the Internet Box to drop the PPP session.
Likewise, log out of the Dialler before disconnecting that. When/if you reconnect the Router you'll probably need to log in and click Connect.
Re: Fibre - Normal Upload Speed, Unusable Download...
22-05-2013 7:37 PM
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Re: Fibre - Normal Upload Speed, Unusable Download...
22-05-2013 7:39 PM
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Re: Fibre - Normal Upload Speed, Unusable Download...
22-05-2013 7:45 PM
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Re: Fibre - Normal Upload Speed, Unusable Download...
22-05-2013 7:52 PM
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Re: Fibre - Normal Upload Speed, Unusable Download...
23-05-2013 10:17 AM
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Can anyone think of a reason why only the Plusnet router gives me full download speed? My TP-Link router worked fine for a few days and I have also connected direct to the modem from my laptop before with no speed issues but every time I try now the internet is unusable... It's baffled the hell out of me! Still, connected up using the Plusnet router and getting 72Mb down and 16Mb up, so all is fine. I can't think of any reason why only the Plusnet router is connecting correctly. Could it be MAC related?
Re: Fibre - Normal Upload Speed, Unusable Download...
23-05-2013 10:23 AM
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Re: Fibre - Normal Upload Speed, Unusable Download...
23-05-2013 10:56 AM
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The BT engineer did a line test and sync test which all came back with very good results. Only 1 CRC error over a 5 minute period which apparently is good so I don't think the line can be blamed at all.
Re: Fibre - Normal Upload Speed, Unusable Download...
23-05-2013 10:37 PM
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Re: Fibre - Normal Upload Speed, Unusable Download...
24-05-2013 9:41 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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