Fibre Live Date Confusion

[#1]

Hi Everyone 
I"m due to switch from $ky on Thursday for my fibre and phone line.

My scheduled engineer date is the 28th but a text i received says my service will be live by midnight on 1st march and my online account says 12pm March 1st 
Does this mean that once the engineer leaves i may be without any connection for a day or so?

[#2]

Your connection will be operational by the time the engineer leaves your house!

[#3]

That's the plan I understand. Didn't work for me though. Took another 3 hours and a call to tech support, with a 20 minute wait, to get things activated. Could have been better!

[#4]

Same here Mallory, coming from Sky for phone/fibre unlimited and have exactly the same dates as you.
Fingers crossed 

[#5]

Quote from: DrDave

Your connection will be operational by the time the engineer leaves your house!

Like your sig

[#6]

Okay. Fingers crossed

[#7]

Hi mallory,
Your install is set for the 28th and your fibre will be active on that date too.
@rja
Sorry about that, there's no obvious cause why that happened after taking a look at it.
Chris