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Fibre Installed but slower than adsl2+

Stanman24
Grafter
Posts: 57
Registered: ‎16-12-2013

Fibre Installed but slower than adsl2+

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1. Best Effort Test:
Download Speed : 14.97 Mbps
2. Upstream Test:
Upload Speed : 14.5 Mbps

can someone check my connection please
user account ephid0r
3 REPLIES 3
dave
Plusnet Help Team
Plusnet Help Team
Posts: 12,257
Thanks: 306
Fixes: 4
Registered: ‎04-04-2007

Re: Fibre Installed but slower than adsl2+

Hi,
I've changed the speed settings on your account so you should now get a faster speed, you may need to disconnect/reconnect for the change to take effect.
Dave Tomlinson
Enterprise Architect - Network & OSS
Plusnet Technology
Stanman24
Grafter
Posts: 57
Registered: ‎16-12-2013

Re: Fibre Installed but slower than adsl2+

goldenfibre
Seasoned Pro
Posts: 3,287
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

Re: Fibre Installed but slower than adsl2+

Well done to dave all credit to him to sort it out for u on xmas eve. Well done Plusnet. Enjoy your super fibre Stanman24. Did the engineer bring openreach modem and did he change faceplate too?