Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Fibre Download speeds vary after install
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Fibre Download speeds vary after install
Fibre Download speeds vary after install
25-02-2012 8:32 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I had a Fibre Extra upgrade from my previous ADSL Plusnet service installed yesterday at about 8.30 am. Everything went well. I just have a few queries about the 10 day period where speeds will fluctuate. I seem to be getting very varied results, over a short period is this normal ? I see that when I log into my plus net account it shows I should already be up to 37 MB on my profile.
As you can see its all downhill. The modem and router have not been turned off at all since the install, would this help at all if I did turn them off and on. All the results are with the PC connected directly by Ethernet to the Router.
As you can see its all downhill. The modem and router have not been turned off at all since the install, would this help at all if I did turn them off and on. All the results are with the PC connected directly by Ethernet to the Router.
Message 1 of 5
(1,139 Views)
4 REPLIES 4
Re: Fibre Download speeds vary after install
25-02-2012 8:36 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have you tried speedtest.net? I too have had some odd results from mbs over the past few days.
Speedtest.net has given fairly consistent for me.
Speedtest.net has given fairly consistent for me.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 2 of 5
(502 Views)
Re: Fibre Download speeds vary after install
25-02-2012 9:02 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yes, no difference really
dick:green Image tags added.
dick:green Image tags added.
Message 3 of 5
(502 Views)
Re: Fibre Download speeds vary after install
27-02-2012 12:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
Looks like it's now settled at around 15000 so I've adjusted the profile on our side to match, have the speeds on your side settled down at all or are they still erratic?
Looks like it's now settled at around 15000 so I've adjusted the profile on our side to match, have the speeds on your side settled down at all or are they still erratic?
Message 4 of 5
(502 Views)
Re: Fibre Download speeds vary after install
27-02-2012 10:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, sorry I located the problem to the virus checking software on my new laptop on Saturday morning. This seemed to cause all the wild readings. I was having no problem on my desktop which achieved 35 MB many times. I have now sorted the laptop and achieved speeds throughout the weekend around this level:
I came home today though to find I was getting no more than 13 Mbps, I thought that was because you slowed things up in peak times http://www.plus.net/support/broadband/speed_guide/download_speeds.shtml so upgraded to plusnet pro. I found this made no difference and then noticed on my account page my current line speed was now 15 Mb , I assume because you lowered it due to my previous post/problem. I have just called up and it has been put back upto 37 Mb. Hopefully it can stay at this level. I ran a BT speedtest which shows IP Profile for your line is - 38.71 Mbps .
What do you mean by "Looks like it's now settled at around 15000 .." Can you see something that I cant ? I hadn't used the connection for about 12 Hours before your post.
Thanks
dick:green Image tags added.
I came home today though to find I was getting no more than 13 Mbps, I thought that was because you slowed things up in peak times http://www.plus.net/support/broadband/speed_guide/download_speeds.shtml so upgraded to plusnet pro. I found this made no difference and then noticed on my account page my current line speed was now 15 Mb , I assume because you lowered it due to my previous post/problem. I have just called up and it has been put back upto 37 Mb. Hopefully it can stay at this level. I ran a BT speedtest which shows IP Profile for your line is - 38.71 Mbps .
What do you mean by "Looks like it's now settled at around 15000 .." Can you see something that I cant ? I hadn't used the connection for about 12 Hours before your post.
Thanks
dick:green Image tags added.
Message 5 of 5
(502 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Fibre Download speeds vary after install